Ruttl

Ruttl

Designed ruttl’s customer widget feature for B2C brands to recieve direct feedback from users.

Designed ruttl’s customer widget feature for B2C brands to recieve direct feedback from users.

Designed ruttl’s customer widget feature for B2C brands to recieve direct feedback from users.

Service

Product design

Product design

Product type

Web app feature

Web app feature

Built

From scratch

From scratch

Year

2023

2023

Problem statement

Problem statement

Problem statement

Existing methods for gathering feedback, such as surveys or email requests, often resulted in low response rates due to their complexity or inconvenience.

Existing methods for gathering feedback, such as surveys or email requests, often resulted in low response rates due to their complexity or inconvenience.

  • Encourages user participation by offering a frictionless way to share feedback.


  • Integrates seamlessly with existing B2C platforms to maintain a consistent user experience.


  • Shouldn’t be limited to only feedback but also what customers wants to say about the product. Think about other use-cases that can help users.

  • Encourages user participation by offering a frictionless way to share feedback.


  • Integrates seamlessly with existing B2C platforms to maintain a consistent user experience.


  • Shouldn’t be limited to only feedback but also what customers wants to say about the product. Think about other use-cases that can help users.

Last updated on Nov, 24

Created by - Rohit Koppula

Impact &

solution

Impact & solution

Impact & solution

  • Designed a customizable widget allowing brands to match their guidelines (color, font, tone).


  • Focused on human-led conversations, with minimal bot involvement during working hours.


  • Simplified feedback with video recording and screenshots for clarity.


  • Added features like previous conversations and feature requests for better usability.

  • Designed a customizable widget allowing brands to match their guidelines (color, font, tone).


  • Focused on human-led conversations, with minimal bot involvement during working hours.


  • Simplified feedback with video recording and screenshots for clarity.


  • Added features like previous conversations and feature requests for better usability.

Last updated on Nov, 24

Created by - Rohit Koppula

Last updated on

November, 24

Created by

- Rohit Koppula

Last updated on Nov, 24

Created by - Rohit Koppula