Ruttl
Ruttl
Designed ruttl’s customer widget feature for B2C brands to recieve direct feedback from users.
Designed ruttl’s customer widget feature for B2C brands to recieve direct feedback from users.
Designed ruttl’s customer widget feature for B2C brands to recieve direct feedback from users.
Service
Product design
Product design
Product type
Web app feature
Web app feature
Built
From scratch
From scratch
Year
2023
2023
Problem statement
Problem statement
Problem statement
Existing methods for gathering feedback, such as surveys or email requests, often resulted in low response rates due to their complexity or inconvenience.
Existing methods for gathering feedback, such as surveys or email requests, often resulted in low response rates due to their complexity or inconvenience.
Encourages user participation by offering a frictionless way to share feedback.
Integrates seamlessly with existing B2C platforms to maintain a consistent user experience.
Shouldn’t be limited to only feedback but also what customers wants to say about the product. Think about other use-cases that can help users.
Encourages user participation by offering a frictionless way to share feedback.
Integrates seamlessly with existing B2C platforms to maintain a consistent user experience.
Shouldn’t be limited to only feedback but also what customers wants to say about the product. Think about other use-cases that can help users.
Last updated on Nov, 24
Created by - Rohit Koppula
Impact &
solution
Impact & solution
Impact & solution
Designed a customizable widget allowing brands to match their guidelines (color, font, tone).
Focused on human-led conversations, with minimal bot involvement during working hours.
Simplified feedback with video recording and screenshots for clarity.
Added features like previous conversations and feature requests for better usability.
Designed a customizable widget allowing brands to match their guidelines (color, font, tone).
Focused on human-led conversations, with minimal bot involvement during working hours.
Simplified feedback with video recording and screenshots for clarity.
Added features like previous conversations and feature requests for better usability.
Next projects
Next projects
Next projects
Last updated on Nov, 24
Created by - Rohit Koppula
Last updated on
November, 24
Created by
- Rohit Koppula
Last updated on Nov, 24
Created by - Rohit Koppula